Newbie merchants in the online platform love to think there isn’t much to understand about processing credit cards and POS (point-of-sale) systems. Most startup owners see it as a mere method of accepting payment from buyers. But there’s more to learn about your credit card reading devices and; the more you understand the better things will get for you.
Learn the Rules
Whether putting pen on paper is involved or not, your payment processor still expects you to follow some set of rules. For example, they may need you to provide further details for online or via-phone transactions in cases where the credit card is absent. Also, augment all security protocols to reduce potential fraud as well as chargebacks. Keep all systems up to date to maintain secure trading review.
Be Honest and Transparent
Most chargebacks and merchandise returns are not triggered by fraud; they simply result from misunderstandings. While it’s difficult to totally abolish the likelihood of confusion, you can always control it by ensuring an environment of honesty and transparency when it comes to your corporation’s return policy.
Make the process as undemanding as possible for clients to learn the card types you accept and the procedures to follow in case they wish to return products, as well as the time limits. Be prompt when it comes to dealing with any issues. Procrastination is a business hitch, more so when handling clients or IRS.
Know the Warning Signs of Fraud and Protect Yourself
The Small business is a favorite target for tricksters because newbie owners often lack complex security systems installed to keep an eye on consumer purchases. However, you need not have a multi-million system set up to stay safe, always protect your business and customers by contacting clients in case you note the following red flags:
- Weirdly large orders requesting the same item but in different sizes and colors
- A Customer that pays for items using multiple cards
- Several orders on one card shipped to different addresses
- Inaccurate security code or expiry date
- Customer hesitant or finds it difficult to provide personal details when you call them
- Hurriedness in shipping of very large orders
These are only a handful of guidelines to have at your fingertips, there’s much more involved in credit card processing, and the more you learn, the more you get to significantly improve your performance.
Electronic payments expert Taylor Cole is a passionate entrepreneur who enjoys to write, produce music, and travel. bestpaymentproviders.co.uk is the UK’s best secure trading review company, serving both traditional and high-risk merchants.